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People Passion Potential

Service Leader

Job Category:
Management & Supervision
Salary Details:
£27,413 per annum
25 Jun 2021
Vacancy Type:
Permanent - Full Time
About The Role

We currently have a rare and exciting opportunity for a caring, compassionate and professionally talented individual to join our team in Invergordon and Inverness.

As Service Leader you will manage and lead a team of 20 Support Workers working across 3 sites to support 5 individuals with Learning Disabilities, Autism and complex Mental Health issues, to live the lifestyle of their choice while living in their own homes and being engaged in the local community.  Previous experience of working with this client group and in an independent living setting are both essential, as is experience of working with teams across multi-sites. Previous experience with responding to challenging behaviour and PBS approaches is essential. You will also be responsible for the overall supervision, quality assurance, monitoring, regulatory requirements and day-to-day management of colleagues working within your team your teams therefore previous management experience working a social care setting is essential.

The successful candidate will be responsible and accountable for the overall management of the Service, ensuring that all aspects of support and service delivery is focused on meeting the needs and preferences of the people supported within the philosophical framework of person centred planning.  You will require strong leadership and facilitation skills to encourage staff teams to take the ownership and responsibility for the quality of care and support they deliver. Knowledge and experience of using person centred planning techniques to deliver excellent support practices, including developing robust service designs, support strategies and risk assessments whilst managing service/individual budgets are also essential.   

Excellent organisational skills, time management, and the ability to prioritise your workload whilst working under pressure is essential. You must have proven experience of being able to communicate effectively with the people we support, staff teams, families and external care professionals.  A good level of IT skills and flexibility to work on rota and provide an on-call service is also required.  An SVQ Level 4 in Health and Social Care or equivalent, or willingness to work towards this, is also essential.

You must also share our company values which are at the heart of everything we do and ensure that we deliver high quality and consistent care and support to the people we support.


About You

Effective communication, leadership and coaching skills are important as you will be responsible for communicating with internal and external stakeholders.

You will also be committed to person centred planning and positive risk taking. It is essential you are a driver with a full license.

It is also important that you share our company values which are at the heart of everything we do and ensure that we deliver high quality, consistent care and support.

Working for Us

In return, we offer you a rewarding role with the opportunity to develop your skills and future career in a rewarding and enriching environment. We also offer the following;

  • Comprehensive induction and commitment to on going learning and development
  • Contributory pension scheme
  • Retail discounts
  • Leisure savings
  • Holiday and travel discounts
  • Employee of the month scheme
  • We will also pay for your PVG

Community Integrated Care is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.